GENERAL TERMS AND CONDITIONS OF SALE
Article 1 – Purpose
These General Terms and Conditions of Sale govern, with the completed order form, exclusively the orders and sales concluded with the Company Salia Bijoux, via the website accessible at the address www.saliabijoux.fr.
For all orders and/or purchases on behalf of a company and/or an organization/body of any kind, please contact Salia Bijoux directly at the following address:
4, avenue Fournier 93220 GAGNY – telephone number: 07 83 80 34 71
SIREN 520964909 RCS Bobigny
Intra-community VAT number FR 87520964909
APE code 4791B
Article 2 – Scope
These General Terms and Conditions of Sale apply to commercial relations with Salia Bijoux, to the exclusion of all other general terms and conditions and may be subject to modification by Salia Bijoux.
Article 3 – Acceptance
The Internet user acknowledges having been able to read these General Terms and Conditions of Sale prior to any order and/or any order validation and having been able to keep and/or reproduce these General Terms and Conditions of Sale.
Article 4 – Conservation and proof
Unless proven otherwise, the data recorded by the company Salia bijoux constitutes proof of all contracts and orders concluded between the Internet user and the company Salia bijoux.
It is specified, in application of the applicable regulations, that any order exceeding an amount of 120 euros is kept and archived by the company Salia bijoux for a period of 10 years from delivery. In this context, any copy of the order may be requested by the initial issuer of the accepted order, who must provide proof of its quality, from the company Salia bijoux during this period, the copy sent being electronic in nature and sent to the requester’s email address.
Article 5 – Order process
The order process appears on the “order confirmation” page of the website accessible at the address “www.saliabijoux.fr”.
This process in accordance with the applicable regulations allows the identification of any errors made when placing the order and the correction of errors.
Article 6 – Description and presentation of products
The essential characteristics of each product as well as its photograph are directly accessible by the Internet user on the website accessible at the address “www.saliabijoux.fr”.
The consumer acknowledges having had all the information necessary for his order and its validation and in particular the information referred to in article L121-18 of the consumer code.
These characteristics and information relating to the products and the order are recalled when ordering and at the latest on the day of delivery.
The consumer benefits from a 12-month guarantee from the date of purchase of his jewelry on presentation of the invoice. The following are excluded from the guarantee: defects resulting from accidents or unauthorized repairs, improper or abusive use, alteration and manipulation. In the event of a return, the jewelry must be in perfect condition, showing no signs of wear, returned in its original packaging. No exchange, credit or refund will be possible otherwise.
Article 7 – Prices
The prices of the products are indicated in euros, all taxes included, excluding participation in shipping and transport costs, which are identified separately.
The company Salia bijoux reserves the right to modify its prices at any time. Products already ordered will be invoiced on the basis of the rates in effect at the time of registration of each order.
The products remain the full and entire property of the company Salia bijoux until the full collection of the price of each order by the company Salia bijoux.
Payment methods are made online at the time of ordering by credit card (VISA, EUROCARD, MASTERCARD, AMERICAN EXPRESS, DISCOVER), by Paypal payment or by split payment by credit card with our partner ALMA.
Payment in several installments with Alma
Payment in several installments/deferred is available via our partner Alma. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure.
Amount of purchases
P2X: Only purchases between €50 and €2,000 are eligible for payment with Alma.
P3X: Only purchases between €50 and €2,000 are eligible for payment with Alma.
P4X: Only purchases between €50 and €2,000 are eligible for payment with Alma.
Fees
By paying in several installments with Alma, the Customer does not pay any fees.
Alma is a telepayment manager and issues an electronic certificate that will be proof of the amount and date of the transaction in accordance with the provisions of Articles 1316 et seq. of the Civil Code.
Termination
Any termination of the General Terms and Conditions that bind the Seller and the customer, results in the termination of the General Terms and Conditions between Alma and the customer.
Concerning Paypal, a 4-installment payment solution is available free of charge for customers. For purchases between 30 and 2,000 EUR. (All information in attachments)
Article 8 – Order
Each order, to be taken into account, must be validated by the Internet user and reiterated by the Internet user.
In addition, orders are considered irrevocably issued and accepted after the company Salia bijoux sends the Internet user, electronically, an acknowledgement of receipt of the order in accordance with the applicable regulations.
After this confirmation, no order cancellation is possible.
Article 9 – Availability
Products and prices are valid as long as they are visible on the site accessible at the address “www.saliabijoux.fr” and within the limit of available stocks.
Article 10 – Delivery and deadlines
Unless otherwise provided for in each product, orders are delivered to the address indicated when ordering within 2 to 3 working days from the order confirmation sent to the Internet user by the company Salia bijoux.
Any reservations concerning the delivery and receipt of products must be reported within the legal deadlines to the carrier.
In the event of justified refusal of a package or delivery error or non-conformity of a Product under the conditions referred to above, the Seller will proceed, at its discretion, either to the reimbursement of the Product(s) concerned within 14 days or to the reshipment of the missing Product(s).
The Seller reserves the right, at its own expense, to ask the Internet user to return the Product(s) delivered in error and/or damaged in their original packaging.
For mainland France only, delivery is free from 150 Euros of purchase and as part of the “mystery of the flower” game which grants free shipping to the customer for a future order.
Article 11 – Withdrawal
The withdrawal period is 14 working days from the delivery date, each product must be returned at the user’s expense in its original packaging. Upon receipt of the returned item(s), you will be reimbursed up to 14 days after receipt of your package for the amount corresponding to the returned items and their outward shipping costs, with the payment method used when ordering. In the event of a partial return of the order, the outward shipping costs will not be reimbursed.
The items must keep their packaging and be in perfect condition.
How to return one or more products to us?
Download the return form (below) and complete it
Prepare your package with the products concerned
Enclose the completed return form in the package
Send the package to the following address: Salia bijoux, 4 avenue Fournier, 93220 Gagny.
Once the package is received, we will contact you for the next steps.
Article 12 – Personal information
Information and data concerning the issuers of orders are necessary for the management of orders and the monitoring of commercial relations.
They may be transmitted to our partners with your agreement and in particular to those in charge of the execution of orders.
This information and data is also kept for security purposes, in order to comply with the legal and regulatory obligations described in these General Conditions.
In accordance with the Data Protection Act of 6 January 1978, the Internet user has a right to access and rectify personal data concerning him/her by writing to the following address and providing proof of identity: “contact@saliabijoux.fr”.
Article 13 – Applicable law and language
These General Conditions and accepted orders are subject to French law. The language of these General Conditions and accepted orders is French.
Article 14 – Dispute
In the event of a dispute, the French courts will have sole jurisdiction.